Privacy Policy
Elyu Club helps you discover and book stays, rides, and experiences in San Juan, La Union. This policy explains what we collect, why we collect it, and how you can reach us with questions.
What we collect
When you browse the site, we may collect basic usage data (pages visited, device type) to keep the service running and improve it.
When you book or message us, we collect details you provide, such as your name, email, phone number, travel dates, and booking preferences, so we can confirm reservations and coordinate with hosts and partners.
How we use it
We use your information to:
- Process and confirm bookings
- Connect you with our team on WhatsApp or Viber when you ask
- Send booking confirmations and trip-related updates
- Improve listings, guides, and the Elyu Club experience
We do not sell your personal data to third parties.
Who we share with
We share only what is needed to complete your booking, for example, your name, dates, and contact details with the stay or ride provider you selected. Payment processing, if enabled, may be handled by a separate secure provider subject to their own privacy terms.
How long we keep it
We retain booking and contact records for as long as needed to support your trip, resolve disputes, and meet legal obligations, then delete or anonymize them when no longer required.
Your choices
You can ask us to access, correct, or delete personal data we hold about you by messaging us through Message us. We may need to keep certain records for legal or booking purposes.
You can control cookies through your browser settings. Disabling cookies may affect some site features.
Contact
Questions about this policy? Reach the Elyu Club team via WhatsApp or Viber.